GlucoFree (referred to as "the Company") values your privacy and is dedicated to safeguarding it through this privacy policy ("the Policy").

Overview

This Policy outlines the Company's procedures for the collection, utilization, protection, and disclosure of personal data, whether provided by you or gathered during your visit to glucofree.org (referred to as "the Website"). It applies to all personal data collected via the Website, irrespective of your location.

The Website might contain links to third-party websites, plugins, services, or applications. These links could enable third parties to collect and share your data. The Company cannot control these third-party websites and strongly advises you to review the privacy policies of any websites you visit.

1. Data We May Collect About You

We may collect various types of personal data from you, which we group as follows:

Identity Data: This includes your first name and last name.
Contact Data: It encompasses your billing address, delivery address, email address, and telephone numbers.
Financial Data: This covers payment card details.
Transaction Data: It includes payment details and records of products you've purchased.
Technical Data: This consists of your IP address, login data, browser type and version, time zone, location, and other technology-related details.
Profile Data: This entails information about your purchases, orders, interests, preferences, feedback, and survey responses.
Usage Data: It encompasses how you interact with the Website, its products, and services.
Marketing and Communications Data: This includes your preferences regarding marketing materials and communication channels.
We may also utilize Aggregated Data, which is anonymized and cannot identify you individually. However, if we combine Aggregated Data with your personal data, it will be treated as personal data according to this Policy.

We do not collect Special Categories of Personal Data (e.g., racial or ethnic origin, religious beliefs, health information) or information about criminal convictions and offenses.

2. How We Collect Your Data

We collect data in various ways, including:

Direct Interactions: When you fill in forms, contact us, make purchases, provide feedback, or report issues on the Website.
Automated Technologies: Through the use of cookies and similar technologies, we collect technical data about your browsing activities.
Third Parties: We may receive data about you from third parties like business partners, analytics providers, and advertising networks.
Cookies and Automatic Data Collection Technologies

Our Website employs cookies and automatic data collection technologies to enhance your browsing experience. These technologies help us:

Estimate our audience's size and analyze usage patterns.
Store your preferences.
Accelerate searches.
Recognize you upon your return to the Website.
You can adjust your browser settings to refuse cookies, but this may affect your Website experience.

Third-Party Use of Cookies and Tracking Technologies

Third-party content or applications on our Website may use cookies and other tracking technologies. These third parties might collect data about your online activities for advertising and content targeting. We do not control how these third-party tracking technologies operate.

3. How We Use Your Personal Data

We use your personal data for various purposes, including:

Providing products, services, and information you request.
Meeting our contractual obligations and enforcing our rights.
Fulfilling orders and processing payments.
Communicating with you.
Screening orders for potential risks or fraud.
Enhancing and personalizing your experiences.
Conducting Website administration and internal operations.
Improving our products, services, marketing, and customer relationships.
Protecting our Website, employees, and operations.
Measuring advertising effectiveness and delivering relevant ads.
Providing recommendations and suggestions.
We may also contact you about our products, services, and third-party offerings. You can manage your communication preferences in accordance with this Policy.

4. Disclosure of Your Personal Data

We may share your personal data with:

Members of our corporate group, including subsidiaries, affiliates, and ultimate holding companies.
Business partners, suppliers, service providers, and third parties supporting our operations.
Third parties for marketing purposes (unless you opt out).
Advertisers and advertising networks for targeted advertising.
In case of business sales, mergers, or legal requirements.
To enforce agreements and protect rights, safety, or property.
Non-personal data may be shared without restriction.

5. Cross-Border Data Transfers

As a US-based company, we may process, store, and transfer personal data to countries with different privacy laws. When we do so, we ensure adequate protection mechanisms are in place to comply with local laws.

By using the Website, you consent to the transfer, storage, and processing of your data across international borders as permitted by local law.

6. Your Personal Data Use Choices

We provide options for you to manage how we use your personal data, including:

Opting out of promotional offers from us.
Opting out of sharing your data with unaffiliated third parties for marketing.
Managing tracking technologies through your browser settings.
Opting out of targeted advertising.
Reviewing and correcting your personal data.
Please note that opting out may affect your access to certain features and services.

7. Accessing and Correcting Your Personal Data

You can request access to, correction of, or deletion of your personal data by contacting us. We may decline requests in accordance with legal requirements.

8. Data Security

We employ reasonable security measures to protect your personal data from unauthorized access, use, alteration, or disclosure. Despite our efforts, the Internet's nature cannot guarantee absolute security.

We encourage you to safeguard your password and avoid sharing it with others. Be cautious when providing information in public Website areas.

9. Data Retention

We retain your personal data only as long as necessary to fulfill our purposes, including legal, regulatory, and reporting requirements. Basic customer information may be retained for tax purposes.

We may also anonymize data for research or statistical purposes.

10. Children's Online Privacy

Our Website is not directed at minors under 18, and we do not knowingly collect data from individuals in this age group. If you believe we have collected data from a minor unintentionally, please contact us.

11. Do Not Track Policy

We do not respond to Do Not Track ("DNT") signals. The Internet industry is working to define DNT standards and compliance.

12. Your California Privacy Rights

California residents may request information about the disclosure of their data to third parties for direct marketing purposes and opt out of such disclosures. Contact us for assistance.

13. Your EU GDPR and Swiss Privacy Rights

If you're in the EEA or Switzerland, you have certain data protection rights. Contact us to exercise these rights.

14. Changes to the Privacy Policy

We'll update this Policy as needed, with revisions posted on this page. Major changes will be communicated on the Website. Please check back regularly for updates.

15. Contact Information

For questions, comments, requests, or complaints regarding this Policy or our privacy practices, please contact us at support@glucofree.org.

Last Updated: October 18, 2023